Security

Security & payments

PilotHouse uses Stripe for payment processing and keeps sensitive card data out of our systems.

How payments are handled

  • Stripe processes card payments and handles payouts
  • PilotHouse does not store full card numbers
  • Payouts go directly to the captain's Stripe account

Data we store

  • Account details for captains and staff
  • Trip and booking information
  • Customer contact details and confirmations

Data we do not store

  • Full credit card numbers
  • CVV codes

Need more details? Email sales@pilothouseapp.com.