Upsell Email: Add Extra Hours Without Being Pushy
This guide covers upsell email: add extra hours without being pushy for fishing charter businesses, with emphasis on consistent messaging, guest reminders, and clear expectations.
Overview
Upsell Email: Add Extra Hours Without Being Pushy is a practical reference for charter operators who want to improve consistent messaging and guest reminders.
Use this guide when reviewing your trip pages, booking flow, or guest communication standards.
Key points
- Confirm bookings immediately with date and dock.
- Send a 72-hour reminder with what to bring.
- Provide a simple reschedule option.
- Request reviews after every trip.
Checklist
- Create a confirmation email template.
- Send reminders at 72 hours and 24 hours.
- Include dock directions in every message.
- Use short, clear language in SMS.
- Automate review requests.
Common mistakes
- Leaving out the dock location or time.
- Using long messages that bury key details.
- Not following up after weather changes.
- Failing to ask for reviews.
Examples
- A confirmation email with deposit status and dock link.
- A weather update text with reschedule options.
- A review request sent the day after the trip.