Lead Response Scripts for Phone + Text

This guide covers lead response scripts for phone + text for fishing charter businesses, with emphasis on consistent messaging, guest reminders, and clear expectations.

Overview

Lead Response Scripts for Phone + Text is a practical reference for charter operators who want to improve consistent messaging and guest reminders.

Use this guide when reviewing your trip pages, booking flow, or guest communication standards.

Key points

  • Confirm bookings immediately with date and dock.
  • Send a 72-hour reminder with what to bring.
  • Provide a simple reschedule option.
  • Request reviews after every trip.

Checklist

  • Create a confirmation email template.
  • Send reminders at 72 hours and 24 hours.
  • Include dock directions in every message.
  • Use short, clear language in SMS.
  • Automate review requests.

Common mistakes

  • Leaving out the dock location or time.
  • Using long messages that bury key details.
  • Not following up after weather changes.
  • Failing to ask for reviews.

Examples

  • A confirmation email with deposit status and dock link.
  • A weather update text with reschedule options.
  • A review request sent the day after the trip.

See also